Refund Policy

We want you to feel completely comfortable buying from us. If you are not satisfied with your digital purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Stripe. To request a refund, please contact us directly using the details on this website. We will aim to respond within 5 working days.

What happens next

Once approved, Stripe will return the payment to the original payment method. How quickly it appears in your account depends on your bank or card provider, but it is usually within 5 to 10 working days.

Questions?

If you are unsure whether your purchase is eligible, or you need help with access, please contact us first. We would much rather resolve the issue than have you unhappy.